Lead Front Desk Receptionist

Indonesia Pharmaceutical · 📍 Belawan, Sumatera Utara · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 23.000.000 – Rp 29.000.000 per month
Indonesia Pharmaceutical is seeking a dynamic and experienced Lead Front Desk Receptionist to join our team in Belawan. In this role, you will be the first point of contact for our guests and visitors, ensuring a welcoming and efficient experience. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to manage a team effectively.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests and visitors with a warm and professional demeanor.,Handle inquiries, reservations, and check-ins/outs efficiently.,Manage front desk operations, including scheduling appointments and coordinating with other departments.,Lead and supervise a team of front desk receptionists, ensuring high standards of service.,Maintain accurate records and reports of front desk activities.,Ensure compliance with health and safety regulations.,Resolve guest complaints and concerns promptly and professionally.,Coordinate with other departments to ensure smooth operations and guest satisfaction.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk receptionist roles, with at least 1 year in a leadership position.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and local language is a plus.,Knowledge of healthcare and pharmaceutical industry is a plus.,Ability to work well under pressure and meet deadlines.,Valid driver's license and reliable transportation.

🛠️ Keahlian

Customer service managementTeam leadershipConflict resolutionTime managementOperational managementHealth and safety compliance
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