Lead Front Desk Receptionist

Bloom Bright Indonesia is seeking a highly organized and customer-focused Lead Front Desk Receptionist to join our team in Cimahi. As the lead, you will be responsible for managing the front desk operations, ensuring a welcoming and efficient environment for our guests and staff.

This role offers a competitive salary of Rp 11.000.000 – Rp 13.000.000 per month, along with opportunities for professional growth and development.

If you are passionate about hospitality and have excellent communication skills, we invite you to apply and be part of our dynamic team.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Managing and coordinating front desk operations to ensure smooth and efficient service.
• Greeting and assisting guests with a warm and professional manner.
• Handling check-ins, check-outs, and guest inquiries.
• Maintaining accurate records and reports of front desk activities.
• Supervising and training junior receptionists.
• Ensuring compliance with company policies and procedures.
• Managing and resolving guest complaints and issues.
• Assisting with event and reservation coordination.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Minimum 3 years of experience in front desk receptionist roles.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Proficiency in English and Bahasa Indonesia.
• Knowledge of hospitality industry practices and procedures.
• Ability to work in a fast-paced and demanding environment.
• Leadership and supervisory experience.
• Familiarity with front desk software and systems.

🛠️ Keahlian

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